Illinois Patent of the Month – January 2023

With the increasing number of connected devices, managing and maintaining them can become quite a hassle. This is especially true when dealing with multiple vendors and their respective protocols, installers, and management software. Access Online Inc. has developed a system and method for monitoring operations and detecting failures of multiple connected devices that eliminates these headaches.

The system, called the Device Monitoring System, captures operational data from connected devices on a local area network (LAN) and provides alerts to the premises operator and relevant device maintenance or service vendors in the case of any failures. This not only saves time and money on multiple trips and unnecessary costs, but it also ensures routine services such as changing HVAC filters are not missed due to the absence of alerting tools. The Device Monitoring System also includes access control hardware and software components that allow vendors to remotely maintain, troubleshoot, or repair devices connected to the LAN. These access control components, called the access controller, instantiate a container environment for each of the subnetworks or devices, providing limited access to only the network devices for which the service vendor is responsible.

In addition, the Device Monitoring System provides a direct internet connection, either through a secondary or backup internet service provider (ISP) or through a NAT with port forwarding, allowing vendors to access the affected connected devices for remote servicing. This system and method for monitoring operations and detecting failures for all connected devices is efficient, cost-effective, and user-friendly, making it the ideal solution for managing connected devices in any premises.

Access Online Inc. has developed a solution to the many challenges of managing and monitoring connected devices. The Device Monitoring System eliminates the need for multiple trips and unnecessary costs, ensuring that routine services are not missed, and providing efficient remote access for vendors to maintain, troubleshoot, or repair devices.

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